James Hill House (CQC Rating: Good)

James Hill House reception

Located at 196-200 Kensal Road in Ladbroke Grove, James Hill House offers 26 one-bedroom flats and 2 two-bedroom flats. Every flat has its own lounge and kitchen, as well as en-suite facilities. Residents also have use of a shared lounge, kitchen, laundry and garden. The home is within easy reach of local shops and supermarkets, places of worship and public transport links.

We encourage each resident to live as independently as possible and make sure that the care and support we provide is tailored to each person’s individual needs. Our building has been specifically designed to meet the needs of older people and is fully wheelchair-accessible. On our ground floor is a day centre where residents can take part in sociable activities and mealtimes. 

James Hill House garden

What James Hill House can offer you

Our care team is on-site day and night, every day of the year, so you will always have access to the support you need. Tasks that we can help you with include personal care, preparing and cooking meals, shopping, cleaning, laundry, organising repairs to your home, budgeting and benefit claims.

A homely environment

Octavia   James Hill Hse 190919 0025Our flats are unfurnished, so you can bring your furniture and belongings with you. Visitors can come to see you at any time and we have a guest room which family members and friends are welcome to use.


Social activities

We offer a wide range of activities, including gentle exercise classes, music and dance, manicures, reminiscence sessions, bingo and video evenings. We have a Saturday breakfast club and we also get together for special meals, cultural celebrations and parties throughout the year.

Safety and security

The main building entrance is secured with a key pad, CCTV and an alarm system. You will be given a pendant alarm so that you can quickly and easily get help when you need it. Every flat is equipped with a cooker safety switch and we can also install telecare equipment such as door sensors, fall detectors and bed sensors.

Looking after your health

A GP visits James Hill House twice a week and we also have regular visits from district nurses and other community healthcare teams. We can support you to manage your medication and make any healthcare appointments you need, including home visits from an optician and chiropodist. We can also come with you to appointments if you would like us to.

kitchen Bathroom





James Hill House is regulated by the CQC. Click here to view the latest CQC report. 

Contact details


196-200 Kensal Road
W10 5BN


020 8354 5676

Opening hours

24 hour care and support


Loading map...