About Octavia Support
Who we are
160 years ago Octavia Hill championed the ideal that decent, affordable housing, coupled with respect and a sense of community can transform lives. Octavia Housing has continued to keep that ideal alive by providing affordable homes and support services in central and west London.
To strengthen the organisation and deliver more for our customers and communities, in 2024 Octavia became a subsidiary of the Abri group before formally becoming part of the group in 2026.
Our approach to care
We look after older and vulnerable adults in many different ways, providing everything from 24-hour care to regular company and a chance for interaction. We also offer outreach services, so we can visit and connect with others across our neighbourhood.
Keeping our standards high
Our team members provide a high quality service that is reliable, responsive and respectful. We invest in ongoing learning and development for staff, to maintain their specialist care skills and show how much we value their work. Many of our staff have worked with us for a long time.
To help provide peace of mind about safety, we police check every member of our team. Our senior management team is always on hand to support members of staff in their day-to-day work.
Improving services through feedback
We continually look for opportunities to involve the people who use our services in improving them. There are lots of ways for you to get involved, including through attending meetings at our centres or by completing questionnaires. Most importantly, our team members will listen to your feedback and opinions whenever they’re with you. We are always keen to know what our customers think and act appropriately on all comments, compliments and complaints that we receive.
